About Us

After growing and developing multi-million dollar Shopify stores and helping brick-and mortar businesses in Canada make the jump to e-commerce, we kept finding ourselves looking for solutions to the same problem — how can Canadian businesses get direct access to the largest online marketplaces in the world while getting hammered with ever-increasing customs and cross-border shipping costs? With Amazon, eBay and other digital marketplace fees at an all time high, protecting your margins is more important than ever.

Introducing Consolidated Returns! What started out as a small project – helping select businesses in Canada deal with consolidating their returns, issuing refunds and outsourcing their customer service – has grown into a full suite of custom solutions to help businesses all over the world sell more effectively in the USA. Just think of us as your warehouse away from home!

We’ve helped businesses cut their US returns costs in half by eliminating per-piece charges with their customs agents and handling the associated customer service. We’ve increased some merchant’s Amazon.com FBA profits over 200% in under 6 months by allowing them to purchase products direct from US vendors and processing them for fulfillment right here in the USA. Now, we’re here to help you overcome whatever challenge your business might be facing and help you grow your US presence. From Amazon FBA onboarding to fulfilling customer orders with your returned items on your behalf, Consolidated Returns can help you every step of the way.

As Canadian dual-citizens and e-commerce development professionals, we have a unique understanding of the challenges independent online merchants north of the border and elsewhere face when looking to expand into the USA. Let us help you bring your cross-border dreams into reality and Request a Custom Support Solution today!